Thursday, June 2, 2016

Woman Sues Starbucks For Giving Customers Too Much Ice

Miara Bonner


Stacy Pincus, an Illinois woman, has filed suit against Starbucks for five million dollars. "Why would anyone sue Starbucks, they greatest coffee shop EVER?", one may ask. Pincus has sued Starbucks over ice. Yes, ice. She claims that Starbucks purposely fills their drinks up with more ice than beverage in order to "trick" customers into paying for more product than they are provided with. According to Pincus, "because of the amount of ice Starbucks uses in their iced beverages, customers often end up with half of the amount of drink that is listed on Starbucks' menus in fluid ounces." To support her claim, she explains how the definitions "ice" and a "beverage" differ, demonstrating how the ice cannot be considered a part of the actual product. The lawsuit states, "The word 'beverage' is defined as 'a drinkable liquid.' Ice is not a 'beverage' by definition. Accordingly, Starbucks actually gives the customer much less beverage in the cold drinks they order and pay for." The lawsuit continues, stating that, "Starbucks' Cold Drinks are under-filled to make more money and higher profits, to the detriment of consumers who are misled by Starbucks' intentionally misleading advertising practices."Although Pincus' claims are valid, as well as her support, are her claims reasonable? Is "too much ice" a valid reason to sue one of the most well-known and delicious coffee shops in the world? No. Although Pincus may feel "offended" by the amount of ice that is given in her drinks, many other individuals may not feel this way. In addition, her focus is most likely not on EVERY Starbucks. Many customers may not realize that they can change the amount of ice, asking for either "light ice" or "extra ice". This lawsuit deems to be a petty scam to receive money rather a reasonable way to receive justice for paying customers.

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